AT&T is the latest to cancel Galaxy Fold preorders – The Verge

AT&T has become the latest retailer to cancel preorders for the Galaxy Fold [1] . In an email received by Tom’s Guide [2] regarding the publication’s preorder device, AT&T said that “Samsung delayed the release of the phone, which means we can’t ship your phone.” Tom’s Guide reports that other

AT&T has become the latest retailer to cancel preorders for the Galaxy Fold[1]. In an email received by Tom’s Guide[2] regarding the publication’s preorder device, AT&T said that “Samsung delayed the release of the phone, which means we can’t ship your phone.” Tom’s Guide reports that other customers also received the same email. In April, AT&T said it expected the device to ship today, on June 13th[3].

Best Buy canceled its Galaxy Fold preorders[4] last month, and Samsung also announced[5] it would cancel any of its own preorders unless customers specifically told it otherwise.

AT&T said that any money paid in advance would be refunded, and that affected customers would receive a $100 AT&T Promotion Card within the next 60 days. Customers can re-order the Galaxy Fold through AT&T once Samsung announces a new release date, but it’s unclear exactly when this will be. Samsung delayed the release of the Fold[6] two months ago after multiple review units, including the device sent to The Verge[7], broke from just a few days of use.

AT&T is the latest to cancel Galaxy Fold preorders - The VergeMultiple Galaxy Fold samples, including the device sent to The Verge, broke after just a few days of use.Photo by James Bareham / The Verge

When the redesigned Galaxy Fold will ship is still the big mystery. Last month, Samsung’s co-CEO DJ Koh said[8] that the company had reviewed the defects and would reach a conclusion soon on how to address, adding that the release “will not be too late.” However, a firm date has yet to be announced.

When contacted for comment today, a spokesperson from Samsung pointed us towards the company’s existing statement from April 22nd[9], where the company said it would announce a new release date for the phone “in the coming weeks.”

References

  1. ^Galaxy Fold (www.theverge.com)
  2. ^received by Tom’s Guide (www.tomsguide.com)
  3. ^on June 13th (www.theverge.com)
  4. ^canceled its Galaxy Fold preorders (www.theverge.com)
  5. ^Samsung also announced (www.theverge.com)
  6. ^delayed the release of the Fold (www.theverge.com)
  7. ^including the device sent to The Verge (www.theverge.com)
  8. ^DJ Koh said (www.theverge.com)
  9. ^existing statement from April 22nd (news.samsung.com)

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